Corporate Trainer

    • Job Tracking ID: 512929-670148
    • Job Location: Matthews, NC
    • Job Level: Mid Career (2+ years)
    • Level of Education: 2 year degree
    • Job Type: Full-Time/Regular
    • Date Updated: February 20, 2019
    • Years of Experience: 2 - 5 Years
    • Starting Date: April 1, 2020
    • Job Status: Salaried
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Job Description:

Primary Purpose of the Job:
The corporate trainer will develop and provide on-the-job education to newly hired employees as well as enhanced education to current employees to keep everyone up to date on changes in the HOA industry that affect job requirements. In addition, the trainer will provide classroom training for HOA board members and develop an eLearning system for both employees and board members.

Essential Duties and Responsibilities:
* Maintain/update/create training and process materials
* Ability to use and develop user documentation for software used in the company
* Provide new hire training for new Employees
* Provide additional training for Employees on the Homeowners Association (HOA) industry and company procedures
* Develop and maintain training materials for HOA Board Members
* Provide training for HOA Board Members
* Maintain and Update eManageSuite training guides
* Provide eManage training for HOA Board Members
* Source and setup eLearning system for both internal/external users
* Develop eLearning training for HOA Boards and Employees

Other duties as requested by management


Physical Demands:
* 40 hour work week typically 8:00 A.M.-5:00 P.M Monday through Friday and will require some after hours and weekend work.

Safety Hazards:
* Minimal. General office working conditions.
* Will involve travel to sites, with exposure to normal safety hazards associated with traveling.


Experience and Skills:

* Minimum 3-5 years of experience as a trainer
* Strong communication skills, both verbal and written
* Demonstrated ability to successfully develop and deliver training programs utilizing instructional design, program design and development, and training methodologies
* Familiar with recording training sessions
* Technical writing skills
* Familiar with eLearning systems and developing curriculum
* Must be able to work with limited direction
* Requires performing some after hours and weekend training classes
* Requires some travel to other offices

Preferred Skills/Education

  • College Degree
  • Proficient in Adobe Captivate 9
  • Basic Homeowners Association (HOA) knowledge


Medical, Dental, Vision and 401K